Email Privacy Policy

1. Introduction

This Email Privacy Policy explains how Filefli collects, uses, and protects your email address when you use our Service. By providing your email address and creating an account, you agree to the terms outlined in this policy.

2. Email Collection

We collect your email address when you:

Create a Filefli account
Subscribe to our newsletter or updates
Contact us for support
Participate in surveys or promotional activities

3. How We Use Your Email Address

By submitting your email address to Filefli, you agree to receive the following types of communications:

Security Notifications

Essential communications regarding:

Account security alerts and suspicious activity warnings
Password reset requests and confirmations
Two-factor authentication codes
Unauthorized access attempts
Data breach notifications (if applicable)

Update Notifications

Information about changes to our Service, including:

New features and functionality
Changes to our terms of service or policies
Product improvements and enhancements
Scheduled maintenance and downtime notices

System Notifications

Operational communications necessary for Service functionality:

Account verification emails
File sharing notifications and download alerts
Storage quota warnings
Subscription and billing reminders
Account status changes

Marketing Communications

Promotional materials from Filefli, including:

Special offers and discounts
New product announcements
Tips and tutorials for using our Service
Surveys and feedback requests
Event invitations and webinars

Marketing and Operational Partners

Communications from our trusted partners, including:

Partner offers and promotions that may benefit you
Integrated service announcements
Co-branded promotional campaigns
Third-party services that complement Filefli

Note: We never sell your email address. Partner communications are sent by us on behalf of our partners, or with your explicit consent.

4. Email Security

We take the protection of your email address seriously:

Your email is stored using industry-standard encryption
We implement security measures to prevent unauthorized access
Our staff access your email only when necessary to provide support or maintain the Service
We never sell your email address to third parties

5. Managing Your Email Preferences

You have control over the emails you receive:

Marketing Opt-Out: You may opt out of marketing communications at any time through your account settings or by clicking the unsubscribe link in any marketing email
Partner Communications: You can manage partner communication preferences in your account settings
Essential Communications: Please note that security, system, and critical update notifications cannot be opted out of as they are essential for your account's security and the operation of the Service

To manage your email preferences, visit your Account Settings.

6. Email Retention

Filefli retains your email address in our database until you choose to opt out. You may opt out at any time by managing your preferences in your User Profile Settings or by clicking the unsubscribe link provided in our email notifications. Upon opting out or account deletion, your email address will be removed from our active databases within 30 days, though it may persist in backup systems for up to 90 days for disaster recovery purposes.

7. Changes to This Policy

We may update this Email Privacy Policy from time to time. We will notify you of any material changes by email or by posting a notice on our website. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.

8. Contact Us

If you have questions about this Email Privacy Policy or wish to exercise your rights regarding your email address, please contact us:

Filefli, a service provided by JavaBeanAI
Email: info@filefli.com

9. Governing Law

This Email Privacy Policy shall be governed by and construed in accordance with the laws of the State of South Carolina, United States of America.